Top Questions
Is Surveillance Equipment legal to use?
Yes. As a general rule of thumb, providing you deploy such equipment on your own person or on your own property as a means to safety or to gather evidence. Of course, products must be used in accordance within the governing laws bound by your country but if in any doubt please contact us for advice before purchasing.
Do you Ship to Countries Abroad?
Yes. We offer a fully tracked, flat rate worldwide shipping fee of just $20.00 regardless of the destination.
Is my Purchase Confidential?
Yes. We are bound by the Data Protection Act to protect customers confidentiality and ensure customer details remain secure at all time. As a company who have been trading for many years we understand that customer confidentially is paramount.
Do we offer Refund Policy?
Yes. We generally go above and beyond what is normally expected as a seller however, we abide by the governing rules in compliance with the Consumer Contracts Regulations (CCR).
More Questions
How does fully Tracked Delivery Work ?
Once your parcel has been collected from our premises you shall receive an email notification which contains information relating to the tracking and delivery progress of your parcel. You may also receive an optional SMS (text message) notification providing you have inputted your mobile phone number during the Checkout Process.
Do you offer a Discount for multiple Items ?
Although we price our products competitively and margins are low, we will endeavour to offer the best prices possible.
Can you Custom Build a Product for me ?
Yes. Whilst this is a more expensive option, we will strive to make almost any one off request. Please contact us to discuss your requirements in further detail.
Do you Price match ?
If you see a product of the same description, specification and quality build on another ecommerce website (not an auction website) for a lower price, then please contact us and we will endeavor to price match.
Do you have Access to my Card Details ?
No. All monetary transactions including customer card credentials are handled by the secure STRIPE card processing terminal. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. For more Information visit: Stripe.com
Can i Order a Product outside Working Hours ?
Yes. The website operates 24 hours a day, 7 days a week, 365 days a year.